How Can Chaos and Complexity Theories Help Us Understand the Healthcare System?
Chaos and complexity theories are often used to discuss how systems function and how they might change over a period of years. Rather than working as a tool for creating better nurses or raising the bar when it comes to healthcare, these concepts are used as an approach. Combined with research, they can help us understand a vast organization such as the US healthcare system.
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An Unpredictable Working Day:
For some researchers and academics, the ever-changing demands of healthcare, the number of people who work in it, and the need to work swiftly make it a complex system. For others, the concept of chaos is more appropriate when it comes to understanding healthcare and also improving its effectiveness.
Chaos theory is characterized by surprises and events that are unpredictable. It involves expecting the unexpected, something that nurses are ready to do every day of their careers. People who are planning to excel in this exciting field can take a look at the online DNP FNP programs at Walsh University. These courses are designed for working nurses who want to succeed in the highest levels of healthcare. Students can select a specialism of their choice and graduate within five semesters.
Chaos and complexity touch the working lives of every medical professional. Let’s take a look at how these diverse theories can be used to shed light on health and the provision of care, starting with chaos.
The Butterfly Effect:
This idea refers to the potential for change as a result of small actions. For example, a butterfly moving its wings in one part of the world could significantly impact the environment around it and eventually lead to a typhoon. The event won’t happen immediately, but the actions of the butterfly at that moment directly caused it.
In nursing, this concept is helpful because it reflects how a nurse’s decisions can have huge consequences for a patient. Furthermore, their actions can influence other members of the healthcare team and anyone they work with. As such, one small event could have a lasting impact on the facility and the quality of care it provides.
Accounting for Unpredictable Situations:
All the training, preparation, and data in the world will not allow a medical professional to predict the exact outcome of a treatment. In nursing, it is important to take on board this unpredictability and be prepared for it. Even if a treatment has been successful many times in the past, there is no way of guaranteeing that it will be again. This chaotic element is one that nurses and anyone else in the medical field will have to account for.
An Acceptance of Chaotic Mixing:
In chaos theory, two separate points that have mixed can move off in different directions over time. There can also be a disturbance that causes them to change direction more quickly. In nursing, the patient and their nurse can represent the two points.
Although they mix to accomplish a goal, for instance making the patient better, they will eventually go their separate ways. They have shared a meaningful interaction, but when the patient no longer needs care, they may never meet again.
Feedback Can Lead to Unexpected Reactions:
People can behave chaotically if they receive feedback that deeply affects them. This might be due to them taking it very seriously or ignoring it. As a result, reckless, chaotic decisions can be made. Nurses have to take feedback in stride, as it is part of working in healthcare. Moreover, it ensures they learn from their patients, as well as their team and their manager.
Avoiding Unhelpful and Repetitive Patterns:
In chaos theory, fractals are patterns that repeat over and over again. In nursing, it is important to spot which patterns of behavior are useful and which need to stop. This act of reflection ensures nurses develop healthy, productive ways of working that support lasting success. Unhelpful habits, failures, and mistakes should be learned from and used as a springboard for moving forward.
What Can Chaos Theory Teach Us About Nursing Practice?:
In chaos theory, many things are associated with each other in a loose way. In medicine, this is reflected in the vast number of protocols that must be followed, the science that has to be understood, and the standards that apply to almost every activity.
Further chaos is introduced to an organized situation by patients. Some refuse standard treatment, some will not abide by protocols and others have trouble communicating their feelings. At times, these factors can combine to make a healthcare setting feel quite chaotic.
Being Prepared to Act;
Although this is not an ideal scenario, nurses are aware that it could happen. Therefore, when chaos ensues, they are prepared to act. This could involve assessing the situation and then organizing patients and staff in the most efficient way. Even if they feel overwhelmed, a nurse who understands chaos theory will have the knowledge and confidence to act in a frenzied environment.
Complexity in healthcare:
The US healthcare system is constantly adapting. It has many levels of interdependence and connectedness, as well as aspects of unpredictability. When periods of rapid change are in progress, due to a national event like COVID-19 or the implementation of new technology, the combined pressures can be complex and difficult to manage.
How Can Understanding Complexity Aid the Adoption of Innovations?
After they are designed and made available to the US healthcare system, innovations have to be spread between facilities and adopted by teams. These advances can result in better outcomes for patients and better staff and patient experiences.
However, this is not a linear process that moves from A to B in a predictable way. Instead, it involves a great deal of human interaction, adaptability, and flexibility. In order to understand this process, which is complex in nature, complexity theory can be useful.
Where Is the Complexity in Spread and Adoption?
Complexity is present in the new technology or practice, as well as the way it is spread and adopted. Researchers look at the various forces that are at play and how to manage these effectively. Often, it is communication in various forms that is the key. A manager might examine the difficulties faced by staff before a new approach is taken.
They could identify issues that might prevent their staff from providing the same level of care while also managing the innovation. Work might also be needed on a national and political level. This will ensure enough evidence in favor of the new idea is in the public domain and patients are receptive to it.
How Complexity Theory Can Aid Progress:
Considering complex elements such as these can help a facility learn what will slow the progress of a new procedure or even prevent its success altogether. The aim is to reduce the complex elements of adoption by tackling the structures that affect it. For example, a national drive that supports a particular piece of technology is likely to work in its favor, as staff are less ambiguous about its potential.
Furthermore, the individuals involved need to be taught the skills required to implement it, as they will struggle otherwise. At a glance, the management team might consider an innovation to be quite simple, but putting it to work on the ward could be a challenge.
Lowering the Level of Complexity:
The more complex a procedure or innovation, the more barriers there are to its success. To resolve the problem, nurses and physicians are encouraged to connect and collaborate with each other. Planning together, nurturing a flow of information, and managing tension can narrow the space between an innovation and the system it will operate in. This transforms the experience from one that is complex to one that can be managed in a series of stages, even if there are many competing demands.
Understanding and managing a complex situation:
Healthcare teams work in complex situations every day. Their work is characterized by unpredictability because they never know what will need to be tackled next. Moreover, they cannot predict exactly what will happen as a result of their actions, because each patient is an individual.
Once this complexity is accepted, it can be useful in managing their approach. It teaches nurses and other medical professionals to be ready for difficult situations and accept they will happen. Moreover, it teaches the value of communication in dealing with complex circumstances.
Communication Can Cut Through Complexity in Healthcare:
Complexity theory can be an asset to the nursing profession in several ways. Primarily, it acknowledges that many external factors exert an influence on medical care, but that simultaneously, each small nursing interaction is important. This theory views relationships between staff and between staff and patients as crucial to care.
It suggests that moments of communication are more impactful than the professionals involved might realize. Complexity theory encourages practitioners to recognize and accept that there are unknowable elements to healthcare. As such, it supports the idea that nursing is both pioneering and creative in nature.
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